TZM-05 1023/CI

Well, another hongkong trip. quite boring actually, but i keep to manage it :)
Nah. what can i say from this group? If i said this group from hell, but its too harsh i guess. because not all the guests re disaster, some of the re very nice to me, and theres no serious accident, just a bit maybe.
so, like usual.. i will let you know the people that i brought.
So, there are some doctors from somewhere hospital at east jakarta. they are pensioners, love to shopping and they're nice actually even a bit archaic.they re nice but they convinced another families on group that they dont have to but the medicine there because its fake or what. i heard whisper, not so clear. a bit shocking actually. because i always inform the guests that we dont have to buy anything from here, if you just wanna check out your health (its free) and decide to not buy anything, its fine theres nothing to worry about that. but this visit is a must, because its from government and agent that have merger with Pano.
they complained about the alteration of itinerary. the forst itin they in hongkong, so they have much time to shopping etc, but then the final itin was changed, in Macau. i absolutely undertand what they feel, they have plan already, and because of the alteration, its ruin their plan. but i explain to them that itinerary could change any time, without any prior notice, and this alteration is from agent. they can change it urgently, and nothing we can do about that. we just try our best to give the service and everything, i as a tour leader do the same. always do the best and give the maximum services, but again.. there are several things that out of my control. like when they gave us the final itin. they complained about why final itin come out just 3 days before departure? well.. i as a tour leader got the same. The TL Fee, final confirmation and everything i got H-1. well, one of the reason is because the group is just materialized. so theres no one to blame.

okay, the second fam is the honeymooners. the 2 faces honeymooners. The HP family. they look nice from the start, although the lady ask to disneyland so badly. but she's nice, friendly and everything. i like her at the beginning. no doubt. but after days gone by.. i found things that make any tour leader suspicious. that claws, one boy one are coming out.  but seriously, she love to smile, love to talk, even she often take pictures with me and ask to went out together. all are fake, or maybe she disappointed because she cant get what she want. she ask that she want go to disneyland from the start, i explain her that we just have 2 days in hongkong. first day in hongkong- city tour, the next day we re going back to airport. so, if she want go playing around at disneyland, it cant be on the last day. it must be on the 4th day, but i told her i cant guarantee that she could go there, but i will try my best. i mean, if we have enough time and we finish all the tours on 2 pr 3 pm, she could go to disneyland definitely, but, again... no guarantee. of course i can't guarantee, im not a God, so i can't predict the future. so, unexpectedly when we across the border from Szx to Hkg, its crazily crowded, like there are five thousands people there. No joke.we re queuing for hours, its exhausting really and getting warm, hot and hotter. its really torturing. i feel pity with my guests. they re really tortured. but yeah we finish it eventually, but they dont get happy. not just the fake honeymooners who want go to disneyland so badly, but also the other people who join that tour. they disatisfied about the border, so we can't finish the city tour earlier, or 3 pm on schedule. but we just started the tour from 4 pm, and we just finish the tour on 8pm. most of them wanna go to mongkok and the other wanna go to cost way bay, well.. its an incident, but i get this as an experience, so later dont pass the border on weekend, but if we have to we have to go much earlier, because it was really hideous.
and this fake honeymooners, they re.. OMG.. i just can say OMG. they look nice, but okay.. i dont wanto say anything.. you guys can decide who they are.
so when they have to pay the tip, they wanna pay with local currency, i asked the local guide and she said okay so they pay the money, i gave them the change. 10 HKD. she said that tomorrow she want get the money, but that evening i already gave to them. and you know what? the husband HT said to his wife, that probably the money thai i gave them is fake, so pls separate it first then check to the money changer or what" in front of my face. its ridiculous. its 10 HKD not 100?!! hello??!! Are you unbelievable stingy or what? Even, THERE'S NO COUNTERFEIT MONEY THAT VALUE 10 HKD. THE MINIMUM IS 50 . If 10, the cost of production is more expensive then the value of that money itself. Okay, i tell to my self to keep calm.. 'Breath wiid....breath.."
and theres another story, well.. its quite embarassing if i in their position.
so, at the last night in Szx, the nice honeymooners ask me to hang out with them..so then we had dinner/supper with them, the FH and Mrs WL. we had dim sum together, they order milk tea and ocean what, i and mrs WL just enjoy our free warm tea. but when the bill's coming out, it said 245 RMB, the NH or PO family(nice honeymooners) gave 100 to both of them. well, it more than it should be. they're generous anyway, Mrs WL just gave 20 because she said she didnt eat much. i quite shock but then the FH said they will gave more, so ithink they will give another 100, but then they said that i have to pay the rest, 70. and i just open my eyes so widely, surprised. 70 just for myself. are you kidding me? but well, when i shocked they said "no no, you just have to pay 57" it still wrong, i know. but i dont want to debate it, because we dont have much time. we must back to the hotel.
and the next day, i realized that i being trapped. lols. so funny. so i asked them how much that they paid yesterday, and they said the money that they paid is enough. not more, not less (they said they paid more yesterday) , and i asked again how much? she answered 90. enough. but i felt clumsy about that, so gathered all of them..and i confirm about the bills. 247 - 100 (the NH), -57(Me) - 20 (Mrs WL) = 70. not 90. and i asked them re they sure they paid 90? i dont want to get money from cunning people like them. they re not just stingy, but also cunning. well, sorry if i m to harsh but that the truth.
if you know me well, you will know if i can angry with people, get mad with them, frustate because of them or can said their negative, its mean that they re so aweful. but well, i just write on my blog and i dont mention their name, so i guess im not that evil like them. and lets continue.. after i said that, they stare each other then the guy said " oh hunnie, we forgot. we paid 70, not 90." then they apologized and insist to pay me another 10, i decline. i said thankyou, i dont need to. seriously, its not because the money, but i need to know the truth, i dont like being cunned and trapped like that. if they acknowledge already, its fine to me. i guess that money is more important then their dignity.

they disappointed because they couldnt go to disney, then these things..and also the border.. so it won't make me that surprised if the lady give me hideous questionare, lols. her husband is better. even he's quite annoying sometimes, but he still fine.
well, she's totally fake. she said that even the local guide re miserable and everything, she lucky that have Tour leader like me, she said that im the best, cool and everything. OMG, so fake. I wanna throw up.
and she said she will add my LINE to send the pictures, but she never added. she just pretending add my number because i asked her at airport (on purpose) but then perhaps she delete it, because i make sure my number is right already. lols. so fake. so fake. eventhough she hate me because of the disney things, but perhaps she still feel bad if i find out that the one who make that hideous questionare is her, thats why on that QR, she strike streak her name and the address, she think i can't find out. even she streak with the bold pen, i still could see her address, and i ask the good guest that close to me where it is, in south or east jakarta, then she replied that address is 'THE FAKE's address. lols. so, i dont have much effort to know it.
she elude from me, but to know her phone number is just that easy. not because i have masterfile in my hand, but i can ask people that involved in this tour. i didn't say anything, i didn't assert anything, but i could quip her. just a soft innuendo. hehehe.. only for make her realize what she was doing and to make my feeling better. and its work. no offense for that. just try to imagine how if you guys in my position.

well, another family..
The SL family. OMG, this fam is one of my fav family. they're lovable, super nice and fab!!! i love them, they just fantastic!

they're old couple who join this tour for second honeymoon. i guess their children who pay for them. they never ask anything overwhelmed, they never complain anything, Mrs LD is so nice, friendly, elegant, meek and suave. they just so nice to me, and they love to smile, comforting me. and she said that my boyfriend look alike, or very look alike with her son-on-law. lols. she told me that her SOL love her daughter so much, then she couldnt imagine how come there is someone who love so badly, but he's protective and possesive. he didnt allow guy to cut his wife's hair. lols. quite unique. its remind me with my Iv. :p

then SS family. At first, they seems adorable, nice, and friendly. this family is one of the family that hv been to hongkong. well, he want go to many places and he suggest other families to visit that places. Nothing wrong with that. :) but theres one problem here, Mrs SM. she look so cute and soleha, seriously. i cant imagine that she could be sucks and a bit evil. well, i dont want to say much about her. but she treat me like a villein. well, maybe im too overwhelming. but seriously, u can feel it if u being me. she said harsh thing and when she want things that not a part of the itin, she insist it. and when i tried help her to figure it out, instead of being grateful or what, she even increasingky make the troublesome. and also, i didnt like the way she talk to me. to harsh, to rude. i dont like rude people.  i just dont presume that she's the bad girl in here, the provocateur. u will never assume her to be someone like that, because u cant judge people from their appearance right? because i get fooled. she so awful that i cant decribe within words, her husband is better, he seems nice and loving husband, and i guess he love his wife as well. but he affraid of his wife. lols.

The AR family, the lovely mother who love to smile with her pretty daughter. her daughter is quiet and dont like to socialize. the fake madam dislike her. she said that she give her up, like try to talking with her. but in my opinion, they re nice. her mother love to smile, and nice to me, her daughter even didnt talk much but she's nice too. i love sincere people. its better she didnt talk much but she have a good heart. so rare to find those guys.

The HW family, the same with above. the care and nice mother with her talketive and shopaholic adult daughter. lols. i quite close with this family. Mrs H is nice nice, and her daughter love to chit chat with me, talk about her maternity, her children and everything. she just a bit stingy :p and she quite annoying sometimes, but very sheldom. they quite fine :)

The PE family. Perhaps they re not young anymore, this lovely grandpa and grandma are sibling, they through many things a lot. i almost cried when i listen to Mrs E stories. so touched, and i couldnt breath. they're though, they're insipired me, and even i did mistakes sometimes, they understand it, they always spirit me, they gave me awesome questionares that i didnt deserve it.( im not perfect, i did mistakes, i learn from them, how to figure it out, how to solve them and avoid to do the same mistakes and minimize do another mistakes. well, experience make us better) , they understand me. :) they re so lovely and superb. deep in my heart, i love them, wish that they will through their old times happily. *hugs*

The PM family. they silence and blushful couple. i didnt say thy re honeymooners because they hv been married for several years ago but they dont have children yet. at first,i quite nervous when i talk to them, because they always expressed the flat expression. lols

Perhaps they not friendly, cheerful, talketive, or being chatterbox like the fake lady that i talked before..but they are nice and kind. when they start to talk, we talk quite much and this lady is really attractive. this couple not only perfect as  a couple by their appearance (they both handsome and beuatiful) but also humble and generous. :)

The PO family. wah wah, this family is my most fav among all. i wont tell theur name because its confidential, but bear in mind its in my blog so its quite fine to tell my stories, but i cant still reveal their name. they're nice, fun, adorable, amazing, the top one.

i didnt say this not because she love to treat me, but because their personalities and their kindness.

love you guys too. :)

so, because i already tell the stories above.. do i dont need to tell anything again. lols. so even everything going well on 3 days, but after we passed the border its ruin it all.

well, the thing that i have to do is give them the substitute. i must remind myself later, so if i got this kind of case again i know how to handle their anger.