Monday, December 31, 2012

Day Three

well, today..just like yesterday, always theres family who didnt come on time.there's 2 families who late. The LW family still eat relaxely, even its already 8.20am. we have to meet at the lobby on 8.30 am. so i just told them to make it fast, then the PT family. they even late for 10 minutes then they recently wanna eat breakfast/. Oh Gosh! I dont think they have watches or clock in their room. Mr L insist that their children have to eat. well, i know that their children have to eat, but i have to be wise and firm, so i suggest him to buy bread at the hotel cafe because we dont have much time to wait for them, it isnt an excuse. i told him, that his family isnt the only one who have kids, the other 4 families too. he understand then buy the breads, great.
so, after 15 minutes later i and bruce took all the guests to the disneyland hollywood hotel, just 20 minutes from L'Nina. The SW family , their children re with us. the others going to hospital, then after they knew the result they will inform me as well, and catch up to disneyhollywood.
after we arrived at disney hollywood, we just put our baggage, i tell the concierge to keep it and after we check in on 5 pm, they will send our luggage to our room. well, thats great and comfortable.
then i go to the receptionist to take breakfast voucher, disney ticket. i distribute all the tickets and voucher to them, i teach them about the shuttle bus so later they could back to the hotel by themselves. because we re definitely will separate. today was so freezing.
i told them to meet me at 5 pm to take the room card.

so, we re going to disneyland which small but great.
The S family follow me as usual, the other just go by themselves. theres nothing much that we could ride, just several, and the best from it is Grizzly Bear, i love that ride.
and yeah, theres "Golden Micky" show which great, kids love it.
we had lunch together. Mrs S bought me a cheese mayo hotdog. super yummy and we look like just like one little happy family. me with my sisters and brother. and pretty mother. lols.

she also bought us yoghurts.... aaaaa..how lovely she is.
nice nice nice!!! :D
love her :)
anyway, actually today i wasnt that enjoy like i shown. i kinda very very busy to manage my guests and the agent, i keep messaging and call the agent for my guests's tickets. they have to back jakarta as soon as possible, because the worst thing that they expect is happen. and the guests also keep calling me every 20 minutes. so, finally at 3 we re deal that we get the flight for tomorrow morning.
yay! The agent will send their people to our hotel to meet SW family, give the ticket and collect the money.

5 more or less, i back to the hotel.
there re already 2 families who waiting and they check in already. i helped them to check in before,
and after i checked in..i just wait for other guests come and give the keys. also i inform them that we must gathered at the lobby on 09.00 pm because we wanna go to the sky 100 deck to celebrate new year together.

after that, i back to my room. all is mickey mouse. cute! but much smaller than L'Nina. i love L'Nina much much more. i share my room with Nova.
and mrs W told me what happened. she cry and i try to comfort her and tell her that it would be okay.
i came to her mothers in law bed, mssage her, talk to her. she's strong and nice, i believe that everything willl be okay,. :)

we must bring all the presents, that we could swap it. nice right? ;)

on 9.15 the bus and the local guide re arrived already, then 5 minutes later we'll going to the 100 Deck. i meet other TL which makes me happy. Bravo,  Simon, Suvia, JUn etc.
be bought wine, snacks, ferero to entertain them, and they feel happy about it.
overall is quite nice.
1 PM we back to the hotel. :)

Sunday, December 30, 2012

Day two

So, today we will going to Avenue of stars where we could see the signature by the actor/actress themselves, and after that we will going to the stores, then finally we will visit the victoria peak and madamme tussaud inside it. i never been to madamme tussaud before, so its kinda excited for me too.
the breakfast at L'nina is quite great, and the interior design is awesome, i love it. even we could see the christmas decoration at the enterance.
well, i have a fast breakfast..then i met my coworker who will be my roomate later.
second day wasnt going smoothly.
soon after breakfast we have to wait for 1 family. the nicest one. i can't contact Mrs S, and its a bit frustate me. 15 minutes after that, she came down and bring her aunty as well and dont forget to brought the jackets, sweaters, and she gave me one, because she knew that i didnt brought the coat. oh, sweet of her. :D

well, firstly we re going to avenue of stars. we met our photographer, i forgot his name. *sorry.
he's one of the nicest person that i ever met and helpful. we talk with mandarin, thats great. so i can improve my mandarin. :P
well, the guests look so much fun. they re taking pictures etc, while i was watching them and walk around with the S's children. 3 of them, and take pictures with them too.

After that, we re going to the jewel's shop.
there re not much person interest with the jewel, only some did.
then, we're going to the chocolate factory. conversely, all of them looks excited and they bought much chocolate. that shop have many kind of chocolate, and there re many taste as well.some of the guests like durian, but i like another. there re also banana. i bought the plain one, and bought tiramisu for Iv, and Mrs S bought me a big almond chocolate which expensive and delicious. look! how generous she is.
i try to refuse it, but she said i must accept it. even, she told me that her children like me so much. she said that im not just nice, friendly and helpful..but also cute and pretty. :D whoaaa, how a sweet compliment. isn't it? ;)

after that, we re having lunch at the chinese restaurant.
great environment, great food. everyone looks like the foods. and me? i ate withthe local guide and driver.
the foods were.... i never said foods re horrible, but i could say that the quantity were just too small.
like 5 pieces of cabbage, for example. and thats true.

well, after we had lunch..we're going to the victoria peak.
there re many people queued there, and its quite dizzy. we're going upstairs, but before we re going to the madamme tussaud. most all of them wanna join, so we enter it. look around and they take pictures with the candle actors. :p quite nice.

then, 1 hour later i done, do i met mr willy at a restaurant, had conversation for tomorrow etc,
while we ait other guests coming, i accompany mrs s bought a sausage and new york fries. there re many types of fries, and i all in love with the cheese one. its look yummy. she bought for her daughters and she offer me some, but i didnt want to. she just too nice, and its not good if guests bought us some food. so its better that i refuse it. :p

after all of them re gathered, we re going to had dinner and then back to hotel.
i offered to accompany them to Mongkok (ladies market) soon after we arrived at the hotel. but, unfortunately one of the family, one of the SW family had an accident soon after she get our from the bus.
she think that her leg is broke, so we asked the wheelchair then i accompany them to their room.
i helped them as much as i could, talk to them, comfort the lady, tell her it would be fine, had conversation eith her son and daughter-in-law, talk about the hospital, insurance, doctor and what we supposed to do.
i talked to them quite long til i realized that there re some guests who already waiting for me at the lobby and makes me felt unwell.

so, after i helped them i go to the downstair and unexpectedly, theres only 1 family who wait for me. others canceled, bcause they feel too tired and another felt that its too cold. but then that SP family whos is one of the nicest family, canceled it too. and they totally understand my condition. how good they are, even they invite me to had dinner with them. i ate local food with them. tasty and nice. i like this family very much. all of them re lovely.

after we had dinner, i went to the medicine's store to bought the medicine for the lady. her daughter in law and her grand-daughter message me before.
finally i found it. and today is sooo freezing. lucky me, i wear 2 pieces of super thick sweater.
after we arrived at the hotel, actually the mall(citywalk and L'Nina is just one building), which really convenience. i gave the medicine to them, and talk about tomorrow's plan.
after that i decide to had bath, had message with Iv, which always makes me better then go to sleep. :)

Saturday, December 29, 2012

HZM-07 1229/ GA-VD

Day One

First day, feel anxious, nervous, excited, wish that i have wonderful participants.
i really wish for that. but after i meet the families, my worry and anxious re gone. perhaps its because my family, besties, my boyfriend, and my prayer. :)
i would brought 5 families.
Family one (LS):
consist of husband and wife, and 4 children. all boys. 18, 14, 12 and 5. they re energetic, strict and sophisticated. they re nice, and looks like a perfect couple. mrs vi is incredibly pretty and totally fashionista. the kids re quite fine actually, the oldest and the second re quiet, but the oldest seems dont like to blend with other participants, he also dont like to smile. the third and the youngest re my fav! the third, just called him "marc" he's love to smile and lovable, and "ivander" who is naughty but also adorable. he dont like being touched with people and prefer playing with his brothers.

Family two (SS);
Consist of just husband and wife. they looked nice and friendly.

Family three (SW):
Consist of parent, 2 young adult (their children) and their grandmother. they also seems nice and friendly. the grandma is really nice and kind, and her daughter in law is also really nice and also, a fashionista.


Family Four ( S):
Consist of one mother and her 3 amazing children. 2 girls and 1 boy. the oldest one is boy (13) and the girls (11 and 8). i love them even at first time i met them. they look so so nice. the children re lovely and their mother is having a natural beauty, inside and out. soon, i become close to them.

Family Five (PT):
Consist of parent and their 3 children. all boys.(11, 6 and 4) the parent re okay, but they just seems a bit ignorance and not quite friendly, but it doesnt mean they re not nice right? first impression is important, but it we couldnt see their personality just by 1 day.

Family Six (SP):
Consist of the parent, their 2 children. adult (27 and 24) male and female, and his son's fiancee. a thailand residence, who is totally nice and pretty. i also love this family. the  parent re just so amazing and nice, and their children as well.

its quite natural that there re some fright that we have when we have to brought the tour, especially when we first time bring the tour. you scared that it will turn out miserable or they just dont like you etc.
but yeah, i can be relieved that it turn out smoothly.
i mean, when i greet the guests there, then we be acquainted each other, then 'the airport handling' really helpful. they help me as they can.

i briefed them things that i supposed to tell, then after that i told them to meet up at the boarding gate a half hour before we enter the plane. so, all works. :)
i sit alone at the plane, which nice and great because it would be incovenience if we have to sit with the guests.

Soon after we arrived, i walked first and wait them outside, after that i accompany them to the immigration. Previously, i permit them went to the toilet first.
FYI, beside shopping..toilet is one of the most important thing for indonesian. they will seek toilet everywhere we go, so i as a tour leader must know where's the toilet is. :P

well, the immigration queue was so long, buat later after that i wait outside the immigration to tell them wheres the conveyor belt etc. but, because not all of my guests weren't came out at the same exit, so there some family that i missed to tell where the conveyor belt is, but i thought yeah it would be fine. because they can check by themshelves.
then, after ifound them i told them to meet up at exit B, but again there re some family re went outside already before i told them where the meeting point is.
when i go outside with my guests, well.. its huge, there re exit A and B, and its hard to find my guests.

its quite long to find them actually. but 20 minutes later i akready wait at the exit B with my local guide's assistant name Bruce. his english is great, no wonder. he lived in usa for more than 10 years. lols.
well, there re some families who complain because took time so long for waiting.
well, i tried to call PT fam. every families gathered already, except them. i called them many times, but theres no respond. i start anxious and i told the other families to wait and i going round by myself to seek them. soon after that, there is one of my guest called me that they hv been waiting at the other side, and there is another problem. that family lost one of their baggage. Mr P dunno what to do, he said his english not very good, and he cant speak chinese, he already told the Lost and Found staff but they didnt allow him to come in and see the baggage. well, i have to make decision. because i looked some families re murmuring and moaning. so i ask bruce to ask my guests to the hotel and help them to check in. there will be willy (the local guide) who will help them to divide the room for them etc. and i will be here help Mr P found his baggage.
i went to the 6th floor and i realize that im lucky that i studied chinese already. so i talked to him and i said that i must found the baggage as soon as possible, because we're travel group and im the tour leader. i couldnt took long time and let them waiting me at the hotel. he asked me wait for 1 hour at the maximum, but i insist i cant took that long. so after 10 minutes of conversation, they asked his coworker to help my guest enter to the baggaga claim, and soon after that he found out and he really thankful for that. im glad that i could helped him :)

we used the taxi to go to the hotel. our hotel at Hongkong is L'Nina hotel.
its really big, consist thousand of room and its one of the biggest and newest hotel in hongkong.
i agreed that the taxi argo in hongkong is quite expensive. we spent 250 HKD from airport to the hotel. i and Mr P re having quite great conversation. we talked about travelling most of the time, he said the taxi argo at Johannes's burg was ridiculous. they spent like almost 1 million idr for that, we also talked about hongkong etc. he already went here for several times. i wonder why he like to visit hongkong many times.

after we arrived, i get amused with the hotel. the parking is so huge, and also the lobby as well. the lobby is fancy, huge and nice, but too much people.
after i come in, my guests still waiting at the lobby. so i seek mr willy to help him divide the rooming list etc. 10 minutes later we done and i tell my guests for tomorrow, the morning call, the breakfast time, when we have to depart from the hotel. the LS family told me that they dont want join the tour for daytwo and because of that, they also dont want to give me any tip. actually, company will not allow something like that. client have to pay the tip no matter if they didnt join the tour. but i didnt care of the tipping, im tired and i dont want to have the debate because of the money, so i just said okay for that.

then, after that i went to the room..the room was amazing, i love this room. the LCD, the view. theres no window, it just glass. and the view is so wonderful, i can look the harbour and boat everywhere, also the lights and buildings, its romantic too. i hope that i could enjoy the view with my ivantius. i wish he were here.
and the bathroom is also nice. :) so, after i put my belongings, i meet up with mr willy. he's totally nice, he gave me the MTR direction etc, and he treat me as well at citywalk. today is so freezing, and its really great that i can stand it. i just wear jacket, but it doesnt enough its too cold, moreover its rain and windy. whoaaaa..
i met  the S Fam, who is the nicest fam among all. she insist me to had diner together, even i told them i had already.so i just accompany them. i also bought the simcard too. i was so excited that i could contact Iv. miss him.

well, soon after that we back to the hotel. :)