Friday, January 4, 2013

HONGKONG SHENZHEN MACAU

Dec 29'12 - Jan 04' 13

Hey there! it have been quite long since i wrote my last blog and i kinda miss writing. :) but since i work, it looks like i dont have much spare time. i even dont have much time to read. its kinda sad, isnt it? well. after the hectic times goes by, jan-mar is the 'low season' time which i have time time for myself, for my family, for my iv. :)
iv is my boyfriend. i haven't tell you this right? sure.. because i havent wrote since long time ago, plus its about travelling, not about my own life blog. lols.
but i love to share this to my reader. if i have any. it seems not much people interest with my blog. haha. but thats fine, i just love to wrote my experience, and its kinda great if my blog could help people. ;)
well, its even better if there someone or peoples who give me the feedback. just ask or leave any comment.
okay, now i will tell you about my journey to Hongkong Shenzhen Macau (HZM).

here we go.. ;)
i work at one of the huge travel industry company in indonesia, especially in jakarta.
i worked since sept 2012, and i get chance to bring the group on december. im not proud of myself, because i know that my achievement is because God love me so much and support from people around me.
this is my first time i bring the group to outside of indonesia. and its cool.
i have excitement and nervous at the same time.
its even more cool when i found out that i bring the complete one, which i have madame tussaud, hongkong disneyland, 100 skydeck and the most important is i stayed at hongkong disneyhollywood and Venetian macau. yeay!! :D

okay, so before the departure i called all of my guests, and pray for sure. i pray that the group will be going fine, theres no trouble or kind of things, and i got friendly guests, and health for me and all of them.
and i already prepare things for the new year there, i bought lamps, and brought gifts for the kids there. they woule be love it. i have many children in my group. like 12. but 4 of them re above 12 years old.
i wrote all the embarcation card for them. well, i have 27 guests, and when we go to every border, like when we arrived at hongkong, or macau we should give the embarcation card. so each person have 3 embarcation card, and as a tour leader i have to write theirs. with mine become 28. 28 person x 3 card =  84 cards, plus i have to copy all of the passport, master file, room list for the hotel rooms,print all the master file, final itinerary and wrote the 'say cheese' voucher, bow the ribbon and paste the sticker's name.

after all of done, i start to browse the new update of HZM, not really much. just the general one, because there re local guides there who will be guiding bout the history etc. so, i just have to learn about the technical things. there re some people who help me. they re raina(the operation), aya, bravo and april(who teach me about the border etc), and louisa who already become a great teacher for me since i worked here. she's definitely helpful and detail. she describe and explain all the details, even she show me the map and pictures. how cool is that! well, what can i say? she's awesome!
many thanks for them.

some coworkers here remind me already that i got one of the most difficult route among other routes in asia. example like, bangkok, singapore, vietnam, korea, japan, china.so they warn me to beware, because there several tour leader who got problem there. it makes me even nervous, but also made me more careful.

Day Seven

So, today is our final day. yeayyy, im so excited and happy finally i get home. its exhausting really.

so, early in the morning i found 3 voice messages from one of my guess, the PT LW family. they asked their ticket because they will be extend for 2 days. then before i wanna ctc him, MR L ctc me first. he even leave the paper message for me behind the door. then before i wash my face etc, he knock my door already so i opened. ergggh, i still had my pillow face, and wear pajamas, not look good at all. after i gave the ticket etc, i go shower then i tidy up all my baggage, amke sure theres nothing left there. after i make sure, i went downstair to hv breakfast. the rest is really big. i took some of potatoes, meat etc, then i back again just to grap some chips and after i ate that, i took one of my fav breakfast dish, cereal with the dried banana and milk, for sure. i ate really fast because i still manage the ferry thing with my local guide, who dont want responsible of what she had done. well, aftar finally its done.. we re gathered at the lobby waiting for others then we re going to the port. at the port, we check in all of our baggage. its take quite long. i met another tour leader from another travel agent. he's name is Hans and really nice. after that we together going by ship then when we arrived at HKIA, we check in again to manage the seat. the guests re waiting at other area. it takes almost 1 hour for that.  finally all done and we re going to the immigration and go to the boarding gate. its really pity that Hans lost his phone. i feel bad for him.

we took the train to the gate, and while we re waiting, i tell everyone there one by one that i apologize if i ihad done something wrong or something that hurt their feeling, its inadvertent. then i said thankyou for join this tour etc. everyone said the nice words to me, even the SS family. they look so nice and warm, but when i read the questionaire from them at plane, i found 1 quest that said all the bad things during the tour, and its SS family. they not only said that the foods isnt good etc, but he also said the tour leader isnt assertive enough, because he look that many guests re keep late day by day. i knew thats mybad. i told them not too late, i warn them, but i cant angry to them, when i told them.. they re more fierce than me, they also have many excuses. their children for example. errghh,..

but yeah, i tried to become assertive once and it works.

also, he said that im just too young become tour leader. too younggg???? im 24. hello???

well.. another, he said that im just like a baby sitter where kids always wanna close with me, especially isaac. well, i love kids and actually i did nothing..but they always wanna be with me. tara, olive and isaac. he even dont want to loose his hold. well, thats not my bad. the important thing is i still did my job. i do my job correctly and had responsibility, but again.. i cant see whats wrong if the kids like me, theres no one complain about that.

but after i rethink again, finally i found the answer. they re the only family who dont have kids, and they just lost their baby. so..okayy.. i feel bad for them.


i listen many amazing jazz and classic song at the plane, and i will download it later.


after we landing, and took our baggage i wait them to took all the baggage, and said again the last words for them, but the SS family seems uninterest at all. they turn sucks again. even before they already turn good nice and warm.

ehh.. maybe they heard what i said with Y. well, dont want to talk about this anymore.




yeayyy, jakarta !!! *happy*

my dad's friend already await me in front.. my parents couldn't pick me up, because theyre travelling together with my aunt's fam and my brother also coming in. and unexpectedly, thomas, the one who pursue me.. also pick me up, but i didnt meet him. i told him, theres someone who already pick me.


later, i have good news!

ivan will coming to jakarta!!! woohooo! xD

so, we can spent our weekend together. yeay yeay yeay!

we re going to senayan city. as a couple. :D

*grin*

Thursday, January 3, 2013

Day Six

Perhaps i never mention before that my guests, consist of 6 families. one of them dont have any children. they re  alternately late. its kinda annoying. like PT family always late all the time, S sometimes, SS and LW never, SW once, and SP sometimes. so, i decide to being bold and assertive to them. I told them yesterday, that we'll going to Macau this morning by ferry, and this is really important. because once you late, you must to go by ypurself to the port, and you must spend your own expense, because the ticket ferry re paid already by Panorama, so its their own choice and risk. i told them and being so strict to them, because they always late even i told them many times not to late. like yesterday, for example.. we late almost for half an hour. its crazy! they re quite disappoint me. but luckily, yesterday we dont have to rush anything. so we could still enjoy the tour. i told them 6.30 am we must gathered at the lobby, we re wait til 6.45. If on 6.45 there re still guests who not comingm, we must still go to the port. and unecpectedly, this early morning on 7.30 i already find almost all of them re gathered at the lobby. how great!
so, we re going by now to the port. i paid for their baggage, Ashiu help me and give me the ferry ticket and everything taht we need, then after we check in the baggage, we re going inside the port and queued to enter the ship. the ship is convenient, i admit. i meet suvi and robinson there. we talk much then soon after that we arrived. i and suvi were wait for our guests then their baggage, after that we re going to Temple of Ama. and the queue was unbeliavable. i mean, its like around 40 buses queue to enter the temple. its crazy, so the local guide.. she's fungky and energetic even she's quite old already, she took us to the shops. the souvenir shops and the snacks shop where you could buy vitamins, dried porks and seaweed crunch snacks. many of them bought that, including me. :P
then, we re having lunch at the locl restaurant, its portuguese restaurant, they serve their own special recipes, quite yummy. for sure, the TL's dish arent like that. :(
but well, thats fine. i could still try this and that. 2 items re enough. ;)
then, we re going to City of Dream, watch the dragon Treasure Show. Interesting. but boring. The SS family said that first time they watch the show was quite surprising, becausen they didnt expect that they will stand for 45 minutes,. The SS family looks nice and friendly. sometimes they offer me to eat together with them, just like the SP family. but the different is im not really sure that they really want me to sit and eat with them.
also, they loveee to complain.
they complain about Shenzhen, the local guide, the photography, about the tour. they said its boring etc and its quite weird because they hv been hongkong many times, and if this destination doesnt attract them, why they visit here so often? ist that strange? and she also said that Shenzhen people and the city is disgusting. no comment.
but because they love to complain, im affraid that they also complain about me, even they seems nice to me. and also, Mrs told me about her pregnancy and how she lose her baby and it makes her and her husband feel bad about it and grieved. its pity that they lose the baby. :(
well, after we watch.. we re check in to venetian. venetian is a huge hotel ever, it consist thousand of rooms, gambling place, gondola and mall. so, no wonder if theres some people who get lost.
i saw how big the lane with the magestic, fancy and classic design and decoration. also the chrystal lamp everywhere. i love the design. i love classic things :P
so, after we brief the guests where the elevator, the malls, gondola, foodcourt etc.. i can go to my room, take rest for a while.. then going around with Suvi and other TLs.
i open my room and TADAAAAAAAA.. i found the most beautiful prodigious room that i ever seen and stay. its huge, really. and its classic!! love it! :D even they have 2 phone, one of them re beside the bed, and its wireless so you can talk without worry about the cable. :P
i look my bed, queen size great with beautiful curtain, with the lace. i call it" renda", but Iv call it "rumbai". he cant differentiate between renda and rumbai :P
theres a tv flat inside the cupboard, and also theres a living room too with the sofas, cupboard, another tv, amenities, tea appliance, and theres also dining table with 2 chairs, and also the work table with the chair. awesome. the room is just too huge for myself alone. :( it will be greater if i can enjoy it with my fam, or my cousin, or my besties, or my iv.
well, wait for the bathroom.
its fabulous! i bet you will love it, because im fell in love with the dressing room. its more suit call "dressing room" instead of "bathroom" right? ;)
well, all re white and gold. you can see mirror everywhere. the design is just excellent for me, theres re 2 ellegant sink with the amenities, bath tub, shower room, dressing table with the cair and one room "toilet" and theres telephone hanging on the wall. great!
so, i enhjoy the room for a while, then i take a look the ticket, the ferry ticket, do what i have to do, then soon after that my guest call me and invite me to join them hang out together, but i deny it because i already hv appointment with other TL. so, i call suvi and we re walk around, watch people gambling, window shopping then eat at the foodcourt. :) i met my guests there, after that we re going to the wifi place, so i can contact my office to do something that involve the ferry thing, my local guide stupidity and my guest. after all done, i back to my room and take a rest. :)

Wednesday, January 2, 2013

Day Five

What we do today?  Firstly, we re going to the Window of The world where we we could see the miniature from all around the world. i seen this before at Beijing. but dont get wrong, because these miniature not look that small. actually it looks quite big, and some of them re huge, for example "The Niagara Falls", and looks quite real. i also like the vatican at beijing. But in Shenzhen, yeah almost the same, more or less. there re some re small, but not that small, the height is just like the same as mine. but the architecture is great. so, arrived there we re going around using mono rail. i have the same coach with Witi and her mom. nice. :) she looks a bit afraid, because its like rocking right and left and unstable. lols.
but yeah, i quite enjoy the ride, the view and the conversation. i love talking with them, they re super nice, real and friendly. after that, we get out and takinga short way tour to look around and taking pictures, im with 'axshiu' the motherly local guide and The S Family. there re some of them rent a small ride to enjoy the park. we taking pictures here and there, or i took picts of them, i revised. and 12 pm we already gathered to eat lunch, the lunch is yummy at a fancy restaurant, but my dish with driver and the local guide re... you know. there re fishes, fish soup with the small and thin bones everywhere. really troublesome. but its easy to me to eat, because i eat everything and im not picky. some people say that im greedy, some people say that im a good girl. :P
like usual, isaac always wanna sit with me. he always like that til his mom and dad get angry of him. we taking picts together and after i persuade him to eat, finally he eat with his family and i can eat with the others. its quite funny that the waiter and manager there asking my QQ, but i dont have any, so i just give my facebook name, but i bet they dont have too.
well, after that we re going to shops. the jade, and medicine shop. at jade, there re none of my guests who bought any jade, but they bought the lychee tea. i love lychee tea too, maybe because i love lychee. ;)
yeah, and isaac always holding my hands and dont want loosen, even just for minutes.
after that, we re going to the medicine shop. there re some who bought the medicine and while they re having consultation and look around the silk, i look the snacks there and bought many of wang wang for me, ivan and my coworkers. ivan and me hv the same taste for snacks. almost all of them. :) 
i also recommend the snacks with other guests, and also with the PT family, :) they seems nice and their kids re closer with me, and also MRS PT asked me to took pict together before. :) after we back, we re going to the Splendid of China just for the shows. before that, many of thems by the corns, sausage and any of snacks. then, we look the show together. i sit at the back, with other tour leaders. i meet other tour leader from other travel agencies. we look the dance, acrobat just like any other china show, then we re having dinner together. isaac, again..always holding my hand and he dont want to go with his parent to the restaurant. he wanna stay with me at downstairs. i stay at downstair because im waiting other guests. i meet suvi, introduce isaac to her, hv a short conversation then we re going to the rest. we hv dinner then actually we will going to another show, but all of them agreed to not attend the show. they dont have any interest. so we back to hotel after that.
thats great. im tired. but ashiu is a bit disappointed and actually i feel that its quite pity that they dont look the show, they paid already. :( but most of them re watch the show already.
time to take a rest then :)

Tuesday, January 1, 2013

Day Four

because we have much time til we picked up by the bus to shenzhen, so i decide to ask the other guests to come with me go to Tung Chung, which is near with the hotel. The S, Sp and SW's children re coming. the others stay. so, we had breakfast at 8.00. the breakfast was great, ven its amazing and abundant. i love disneyhollywood's breakfast.its more diverse than in l'Nina. even, i already feel L'Nina is great already. but for the view and environment, L'nina is better. so we have much dishes to eat here. we could find indian foods, cakes, desserts like mickey mouse waffles which taste so yummy (love it) you can put the toppings as well. there re many toppings, like cinnamon, melt chocolate, stawberries or blueberry jam. and many kinds of breads, pancake, and croissant. they also provide dim sum which taste incredible, then sausage etc. you must love the breakfast here. :D after i finished, i decide to wait my guests at lobby, but before that i visit the shop there and bought some souvenirs for myself, for my dad and ivant. i bought the cute tiger key hanger. ouch, so cute. and i help Lha to choose ribbon for her, but she still hesitate wanna buy it or not because perhaps she can't wear that at indonesia. :)
after that, we re going to Tung Chung by MTR. firstly we bought the MTR card from the machine, must using the coins. max 4 coins, can't more than that. after that, we re going to Tung Chung. after we arrived i tell them to meet infront of Adidas on 12.00 pm, then i accompanied by S fam, except her son because her son start to adore SP's daughter :p and follow them. so we look Giordano etc,  we went to Body Shop i bought perfume.theres big promotion. buy one get two!! hehe. :)
after we walked around, ivant called me just for a moment, so happy could hear his voice. Totally miss him.
then, we wait other guests at 12.00, then we back to the hotel on 12.20 and we arrived on 12.50. fiuh :) our baggage already at the lobby, i checked out already so thats fine.
then, i just have to wait Bruce pick us up to Shenzhen. it just take 1 hour to go there.

After 1 hour, we arrived then bruce help me to arrange the people to take the visa on arrival. after that, i met our local guide. she's so nice and her indonesian language is also fab! xD

so, after all the guests are gathered i tell them that we re going to the hotel.
nad, just like usual. Isaac always want to hold my hands, stand beside me, sit beside me, always be with me all the time. :p its kinda cute right? ;)
he just like a possessive boyfriend :P
i inform to the guests that on 6 pm we will going to the restaurant nearby to have dinner and we will going to Lowu shopping market.

the lunch is quite fine, i helped them til all the dishes re provided and help their request..
the SS's family and the nice lady from one of the nicest family ask me to join them, but i refused. company not allowed me to join guests to eat together.
i had dinner with our local guide. a simple one. lols.
then, after that we re going to lowu. theres nothing much to see actually. the ss and the s family seems uninterest with things that they sell there. haha.

I bought the simcard also. unicom.

then, i wait for the guests on 9.00 pm til 9.30 but theres no one coming, so we decide back to the hote. (previously, i told them if they want go back together,  we waited at 1st floor on 9.00 pm). well, back to the creepy hotel( i dont like the hotel ) i took a bath and wait Iv call me. we call til we sleep.
this is the first time i called with him til asleep. lols. so cute and funny. ;)